(Customer names are omitted for privacy.)
"Thank you very much for your prompt turnaround on this order. It was here in just a few days, and the products are lovely!" 2012
"Thank you very much, I must say you’re the most efficient and well organized online ‘shop’ I have dealt with so far." 2012
"I received my order today and I just wanted to write and say how happy I am with both the products and the service. I could not believe how quick the order arrived, packaged so well and the complimentary products and samples are greatly appreciated. I will be recommending your company to my friends and will certainly continue to order from you. Thank you and your service is a real credit to your company. Looking forward to placing future orders." 2011
"I recieved my order, and i am delighted! Thank you for your help, i really like everything i got. I am looking forward to getting more products from [you] in the future." 2011
"Hi, just a quick note to say well done. This is only the second order I have placed with you and both times I have been impressed with how quickly I have received my order. In particular this order, as I knew you were still on holidays when I placed it. I figured it would take a little longer. So surprised and pleased to receive it on Friday the very day after you returned. I will continue to order this product from you even though I have found somewhere who stocks it close by as usually the reason I chose not to order online is the time I have to wait. Once again well done, I'm very pleased with your service." 2011
"I love that pretty much everything I have ever ordered from you has arrived the very next day! Yesterday's order arrived about two hours ago. This is definitely the best online shopping site I have ever used." 2010
"Hello Stefanie, I received the products yesterday. Thank you so much for your great and fast service! I wish you all the best!" 2010
"Thank you I cannot believe it I received the order today!! So happy ...thank you again." 2010
"I received my order this morning much to my delighted surprise. I just wanted to say thank you for your speedy processing and delivery." 2010
"I have received my products today and i absolutely love them! Thanks for the prompt service." 2010
"Thanks for your prompt reply, greatly appreciated!" 2010
"I love La Mav. I started using it approx 6 months ago after an exhaustive search for a new all natural but preferably organic skin care regime which would give me great skin and not just smell nice! At first I was hesitant, it's not cheap and there is plenty on the market for less. I went to the organic expo in Melbourne and sampled and spoke to a number of organic skin care companies... and soon realised that La Mav had by far not only more ingredients in it's products but also higher quality ingredients, and the research and development of the products - being end results driven - just made sense to me and I took the plunge buying the basic regime of cleanser, toner and day moisturiser! I have sensitive, dry skin and and have found that with these three products I have improved skin which is better balanced and moisturised without being oily or feeling heavy and wet. I have started expanding on the range with the night cream - oh what a fabulous cream I just love it! I find the products easy to use and are great under makeup. I love the products, I am really enjoying using La Mav and I really appreciate this gift." Winner of La Mav Christmas Gift, 2010
"Just a quick note to let you know that the package arrived in the mail today. Thank you for the quick response and the ease with which it occurred." 2009
"Thanks for your prompt attention to this. That was the quickest reply ever!" 2009
"I was delighted to find your store online just yesterday... delighted to receive incredible, personalised service from stefanie the very same day ...and delighted (and amazed)! to find my order sitting on my postbox early this morning. you have my business, and i will be sure to spread the word happily... many kind thanks - it has been a pleasure." 2009
"Many thanks for the quick delivery of my Inika starter kit. Can't wait to try it out." 2009
"Hi there, just wanted to say thanks for the quick delivery! I received my goodies today. I haven't used these products before...looking forward to trying them out!" 2009
"I have been really happy with the La Clinca acne products and my skin has improved greatly." 2009
"I was recommended to try La Clinica by the lovely and helpful staff member to assist with my recent-onset acne. I bought the green tea starter kit & the intensive spot stuff and have to say WOW! I jokingly said at the time, “so I’ll give you a call next week and tell you my skin has cleared up totally!” I can’t say it’s totally clear, but I have had one tiny new spot in the last 2 days, where I usually have 3-5 new spots a day. I’m really impressed with the products and hope my skin will continue reacting in this way." 2009
"Thanks again for your excellent customer service." 2009
"Thank-you very much. You have always been very prompt with delivery and I appreciate it :)" 2009
"Hi, my parcel arrived today. Thank you for your fantastic, fast service." 2009
"First I'd like to thank Stefanie, who helped me (via email) with some skin care suggestions. I have spent a fortune (literally) over the years on skin care. So far, I am so very happy with the purchases I have made... Happy, shocked (that I've seen some great results in my skin) and surprised! Many many thanks, you have been really helpful." 2008
"Keep up the great work, can't go past a site that promotes the use of natural skincare and cosmetics which aids our health and the environment, I've been raving about your site to all of my friends (they must be sick of me by now!). Look forward to ordering again in the future. Have a great day." 2008
"Thanks so much. Appreciate your help - you guys are always so helpful!" 2008
"Love the makeup. And it’s so nice to know that it’s natural. I can tell when I’m wearing it that there aren’t the chemical nasties that others have because my face doesn’t feel tight or hot. After it arrived yesterday I wore it for the afternoon. When I washed it off I did notice that my skin looked clearer, as if I had done a treatment. That’s so amazing for me. Every foundation I wash off has left me redder than when I put it on. It’s a treatment and makeup in one. I’m 40 in a few weeks so having nice healthy looking skin is my present to myself. Thank you again for the advice and all the help. It’s really appreciated." 2008