Please note: due to the recent arrival of a baby girl, please allow an extra day or two for processing of your orders, while we adjust to life as new parents. Thank you for your patience during this time.

Shipping SHIPPING in AUSTRALIA How much? Within Australia regular delivery (with tracking where available) is charged at a flat rate of $10.90, but is FREE for all orders over $100. Express Post delivery is offered for an additional $3.00 Australia Post Options Spend under $100 Spend $100 + 'Parcel Post Plus' or 'Registered Post' $10.90 FREE 'Express Post' (not available for orders containing alcohol/ethanol based perfume)   $13.90   $3.00   If you spend most of your weekdays at work, it may be more convenient to use your work address for delivery. If no-one is home when delivery is attempted, Australia Post will either leave your parcel in a safe place, or leave a card for you to pick up from your local post office. Registered Post requires a signature, and is used for all orders containing full sized ethanol/alcohol-based perfumes. When? Please allow 1 to 2 business days for the processing of your order. Many orders are dispatched the same day they are received, however this cannot be guaranteed. Then the speed at which your parcel is delivered through the Australia Post network will vary depending on if you have chosen regular or express post, and where you are located in relation to Melbourne. A rough guide to processing + delivery times: Melbourne, Sydney, Canberra, Adelaide, Brisbane, Tasmania - 1 to 4 business days Perth - 1 to 6 business days Country VIC - 1 to 4 business days Country (in states other than VIC) - 5 or more business days If you are waiting for an order to arrive, and it doesn't, please use the tracking number and URL provided in your Shipping email. Alternatively please email or call. Tracking? You can check the status of your order by logging in to your account if you registered with an email and password. 'New Order' - this order has been received but processing has not begun 'In Progress' - your order is being processed 'Ready to Ship' - your order is ready and waiting to be dispatched 'Shipped' - your order has been dispatched. Once your order has been shipped, you will receive an email confirmation containing a Tracking Number which you can use to track your parcel through the Australia Post network. SHIPPING OUTSIDE AUSTRALIA Where? We can reliably deliver to New Zealand, Asia Pacific region, USA, Canada, Europe and the UK. Orders from countries where the reliability of the local postal service is in question, whether this be due to conflict, natural disaster, or remoteness, will be assessed in consultation with Australia Post. If your order is deemed unlikely to arrive at your destination, it will be cancelled and you will be issued a full refund. If you are in doubt about your country's postal service, you can email and we'll check in advance. Please note ethanol/alcohol based perfume cannot be delivered outside Australia. Please check the ingredients listed before purchasing a perfume. How much? Delivery is charged based on the weight and destination of your order. For estimated delivery costs, please click the shopping cart box on the top right of your screen (you need to add an item to your cart first), then use the shipping calculator under the cart contents. When? Please allow 1 to 2 business days for the processing and dispatch of your order. Depending on your location, Air Mail takes 3 to 10 working days. Tracking? You can check the status of your order at any time by logging in to your account if you registered with an email and password. 'New Order' - this order has been received but processing has not begun 'In Progress' - your order is being processed 'Ready to Ship' - your order is ready and waiting to be dispatched 'Shipped' - your order has been dispatched. Once your order has been shipped, you will receive an email confirmation. If postal tracking is available on your parcel this information will be provided. Note that some tracking is only available for part of the journey, and may depend on your local postal service. If you are waiting for an order to arrive, and it doesn't, please reply to your shipping email.

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